Process Service FAQ's
Q: What kind of documents do you serve?
A: We will serve virtually all kinds of documents whether you represent a firm or are self-represented.
Typical documents we serve include, Statements of Claim, Motions, Notices of Examination, Judgments, Notices of Garnishment, Summons to Witness, Defendant's Claims, Family Court Notices, Demand Letters and much more.
Q: Who do you serve?
A: Our process servers work all over Oakville and surrounding areas. We serve law firms, individuals, tenants, government institutions, corporations and businesses.
Q: Do you provide an affidavit of service?
A: Yes, our process serving fees include an affidavit of service. Affidavits of service are sworn and signed before a notary public. The cost of this is covered within our standard fee. The affidavit is needed to prove the documents were served upon the opposing party.
Q: How do I send my documents to you?
A: We provide pick up of documents within Oakville/Burlington area but you may also send us copies by email, post or courier.
Q: How long does service take?
A: We guarantee a first attempt within three business days after receiving your documents. Follow-up attempts are made quickly afterwards on a strategic basis. We will attempt service at various times depending on the defendant and when they are most likely to be present.
Services usually take one to three attempts but circumstances vary case to case. Should you have a rush case, we are happy to accommodate your needs.
Q: What if the party can't be served?
A: Our process servers keep detailed records of attempted service including dates, times and locations. If a party is attempting to avoid service, a motion for substituted service may need to be filed. We can provide the necessary information and affidavit to establish the effort that has been made attempting service.
Q: What payment methods do you accept and do you require a retainer ?
A: We accept payment by cash, cheque, visa, MasterCard, Amex and PayPal.
We do not hold a retainer but individuals are asked to pay estimated costs prior to service. Lawyers and firms may be invoiced upon completion.